<< Welcome to DIY HOTSPOT>> 1. Free DELIVERY service is available
for all Miri City orders with NO MINIMUM ORDER 2. Cash On
Delivery payment method is available for Miri City customer ONLY!
** Enjoy your stay **
Frequently Asked Questions (FAQ)
Need some help with your order or got a buring question?
Just click on one of the sections below to find the answer.
If you still can't find an answer to your question, Whatsapp us via 014-6879400
Register an account and become a member of diyhotspot.com. Add your desired item into the the cart and select " checkout " at your shopping cart (once you are done with your shopping).
Step 1 of 3 - First Check-out page At this point, you have the option to change your delivery address and select your delivery option. Please note that if you your delivery address is in Miri, you are entitled for free delivery services for free (with no minimum purchase). If you have any special request, you can put it into word at " Special Instructions or Order Comments " column. Click Continue to proceed.
Step 2 of 3 - Second Check-out page This is the page where you could see the total amount of your purchase, key-in promotion code (IF ANY), select payment & drop comments and instructions on your purchase.
If your delivery address is in Miri, you have additional option for " C . O . D ", which means you pays only on the delivery. This service is not usable under courier services.
Step 3 of 3 - Second Check-out page At this page, you have the overview of all the options you just made for double checking before confirming the order. Once you had confirmed all the details are correct, click " Confirm Order " at the below to finish.
METHOD 2 - SEND US YOUR " PURCHASE ORDER "
We understand that some company might need to issue Purchase Order (PO) and we accept that too. Also, we accept written order by hand as long as the required information is clear.
Send your purchase order to: Email : email@example.com Whatsapp : +6 014 - 6879400 Fax : +6 085 - 661282
Required Information Please include the following information in your Purchase Order :-
1. Company Name or Personal Name 2. Billing Address (Please provide the delivery address if address given is different from billing address) 3. GST ID (If available) 4. Item name, Item Code & Item Attribute e.g Colour, Size, etc (Refer to the picture shown below) 5. Quantity of item purchase
For any inquiry on product, you may whatsapp us via 014-6879400
Yes, please do send us your item list via following methods :-
1. Email us at firstname.lastname@example.org 2. Whatsapp us via 014-6879400
COD (Cash on delivery) service is only available for Orders WithinMiri City & with minimum order of RM30.00.
Accept payment methods as listed below :
Direct Bank Transfer (Public Bank & Maybank)
Payable to PAPEL
Public Bank A/C No: 3222464411
Maybank A/C No: 511186339290
QR Code Payment (DuitNow & SPay Global)
Cash on Delivery (Term & Condition Applies)
Please refer to the following QR code for the payment:
DuitNow (Applicable for Shopee Pay, TnG, Boost, GrabPay and etc)
Sarawak Pay/ SPay Global
We do provide Store Pick up service. You may visit our store to pick up your order within office hour.
To ensure that your order can be picked up after office hours or during a public holiday, please provide us with a minimum of three (3) days' notice before the desired pick-up day. Once you have informed us within the specified timeframe, we will coordinate with you and provide you with the exact collection time. This will help us to make the necessary arrangements to accommodate your request and ensure a smooth pick-up process. Thank you for your understanding and cooperation.
Office Business Hours :
Monday - Friday
8.00a.m - 5.00pm
8.00a.m - 3.30pm
Malaysia Public Holiday
The delivery of the order will be scheduled within a timeframe of 1 to 4 working days from the date the order was placed.
None. All purchases with delivery address that is "within Miri City" are eligible for our free delivery service.
If you encounters any technical issues at our site, feel free to reach out to our technical team for assistance at 014-6879400.
Yes. We do accept Brunei order.
For all Brunei orders, we offer the following delivery services to choose from. Please note that all delivery charges will be applied and collected prior to the delivery of the order:
1. Store pick up in Miri. Pick Up Location : Piasau Utara Industrial Estate Collection Time : Office Hours
** Collection after office hours, please make appointment with us through Whatsapp, 014-6879400
2. Item collection at Limbang Orders will be transported to Limbang by lorry. However, please note that the transportation cost will be borne by the customer upon collection.
3. Courier services to Brunei Orders will be delivered to Brunei by Express Hub Delivery (Forwarding Agent). Please note that the transportation cost & duty (if applicable) will be borne by the customer upon collection.